Unfortunately, rogue clearance companies are far too common. Not only do they tend to scam people out of money, but nine times out of ten, then don’t hold the proper waste carrier’s license, meaning your rubbish is being disposed of illegally, too.
Thankfully, W&S is a licensed waste carrier, with licensed facilities and experienced waste handlers ready to ensure your rubbish is collected and disposed of appropriately. We want to ensure that no one is a victim of rogue clearance companies, which is why we’ve put together this guide on how to spot them. Read on to find out more!
How to tell you’re dealing with a rogue clearance company
If the quote sounds too good to be true, it usually is. If they’re promising the world for an unbelievably great price – don’t believe it. They want to lure you in!
Official house clearance companies will provide you with proper payment details that you can use to make the payment once they’ve finished a job. If they’re asking for cash in hand, they’re probably rogue!
Check if they have an online or social media presence. Their website should look legit – and they should have an active social account which displays their registered office address, too.
Scan the website for fake testimonials – if they’re not receiving reviews via Google, their social platform, or other credible review sites, their website reviews are probably fake!
Did you request a date for them to come and collect your rubbish, but they went silent? They probably went after a more lucrative job!
Do they have insurance and a waste carriers license? These questions are good questions to ask if you’re suspicious you’re dealing with a rogue clearance company.
If they ask for your credit card details, don’t give them away. Nor should you pay in advance. As we mentioned earlier, you should receive an invoice at the end of the job.
What to do if you think you have been dealing with a rogue house clearance company…
If you’re receiving threats from your house clearance company, don’t hesitate to call the police. If the house clearance company comes to your door, make sure you have someone there to witness the situation. Their evidence may be needed in court.
Remember that there’s always the Citizen’s Advice Bureau, which has a whole host of information on consumer rights. They’ll be able to offer you free advice from solicitors or mediators who have knowledge of the rogue trader field.
You can also contact the Trading Standards Authority, who will investigate the matter for you and provide you with legal advice. Their service can be particularly valuable if the rogue house clearance company can be traced and found.
W&S are your licensed house clearance company
We offer a fast, hassle-free house clearance service, collecting household rubbish, furniture, building materials, and any other items that may be cluttering up your space. We’re registered waste handlers, and operate over 25 waste management sites across the South of the UK. If you’re looking to avoid rogue clearance companies, then don’t hesitate to get in touch with W&S on 01202 675564.
